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Current apprenticeship vacancies

Apprentice Receptionist and Administrator

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  • Employer:
    Marylebone Health Centre
  • Working Week:
    Monday-Friday/ 9am-5pm/ 35hrs
  • Total Hours Per Week:
  • Apprenticeship Duration:
    15 Months
  • Possible Start Date:
  • Date Posted:
  • Positions:
    1 available

Apprenticeship Summary

  • Opening up/locking-up of practice premises and maintaining security in accordance with practice protocols
  • Maintaining and monitoring the practice appointments system
  • Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
  • Processing and distributing incoming (and outgoing) mail
  • Taking messages and passing on information
  • Filing and retrieving paperwork
  • Processing repeat prescriptions and pathology links in accordance with practice guidelines
  • Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
  • Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
  • Clearing and re-stock consulting rooms as required
  • Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying, faxing and scanning
  • Ensure that all office equipment is maintained in good repair including checking that equipment is stocked with paper and toners and replacing when required: reporting all faults and required repairs to the Practice Manager
  • Ordering, re-ordering and monitoring of stationery and other supplies when and if requested
  • Dealing with clinical and shredding waste and operatives
  • Provision of refreshments for staff and visitors as required
  • Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
  • Arranging transport and interpreters for patients where appropriate
  • Support and maintain practice IT System as required in an accurate and secure manner
  • To provide cover for members of the administrative and secretarial team during periods of sickness and annual leave.
  • Specific tasks and projects as required by the reception manager.


Requirements and Prospects

GCSE A- C in Maths , English and ICT or equivalent 

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