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Health Optical Retail L2 (framework)

Start date
12 months 1 day

The Optical Retailing Apprenticeship provides the skills and flexibility required for employment in a range of organisations, including large stores run by one of the major optical retailers, outlets run by regional groups, and independent practices/groups with one or more branches. Apprentices will develop their competency across a wide range of skills, including dealing with all aspects of basic visual requirements, supporting the optometrist and/or dispensing optician, assisting with contact lenses and dispensing glasses, advising individuals who are partially sighted, and performing core administrative functions. Apprentices will cover the following compulsory units: Monitoring and solving customer service problems Supervising optical clinic Providing information and advice to customers in a retail environment Health and Safety guidelines Apprentices will choose from optional units, including: Selling optical products Practical experience in frame and lens measurements Deployment of optical practice resources Record keeping

Entry requirements

Apprentices without GCSE English and Maths are required to gain Functional Skills level 1 as part of the intermediate apprenticeship and level 2 as part of the advanced apprenticeship. This training is delivered at the college on the study day. All learners will be encouraged to progress to Functional skills Level 2 which is equivalent to GCSE.

What you'll learn

Contact Lens Assistants
Dispensing Assistants
Optical Assistants
Optical Retail Receptionists

What's next?

Level 3 Certificate for Ophthalmic Dispensing Assistant


Diploma in Optical Retail Skills                                              

Functional Skills Maths Level 1
Functional Skills English Level 1
Functional Skills ICT Level 1
Employment Rights and Responsibilities                                

Personal Learning and Thinking Skills (PLTS) or working towards a Level 2 Functional Skills in Maths and English