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Free Short Course

Safeguarding and Dignity in Adult Health and Social Care - Level 2 Certficiate

  • Location:
  • Duration:
    This in an online course that you can work on at your own pace. You will be allocate a tutor to provide you with online guidance and support.

About the Course

A 6-day course to prepare candidates for cleaning within the STM Group.

What Will I Study?

Candidates will gain:

  • An understanding of basic cleaning principles and how the role fits within the Facilities Services Industry.
  • Customer service skills that are required, as part of this job role.
  • An understanding of the requirements of the job role, the service standards and expectations.
  • Health and Safety and COSHH. PPE and Customer Service.
  • An opportunity to practice interview skills and support to complete the online application process.

What Will I Need?

  • Participants must be unemployed or on a low wage.
  • Participants must be living in the UK for the last three years. If from the EU you must have been living in the UK since 1 January 2021*.

*Proof of residency (ie passport/Settled Status/Pre-Settled Status etc). Proof of address and latest statement of state benefits will be required at enrolment, (eg Universal Credit, Job Seeker’s Allowance or Income Support)


Completion of short workbooks/questions at the end of each unit.

What Can I Do After?

Once candidates have completed the programme they will have access to:

  • Full time positions which are based in Railways stations across London.
  • Level 1 Certificate in Introduction to the Facilities Industry – Customer Service.
For more information please contact dl@capitalcct.ac.uk.

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Capital City College Group
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London, NW1 3HB
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